Melting Butter
Please note that due to the blend of natural oils and butters, whipped body butters may melt in transit when exposed to warm temperatures. Although we cannot control, the weather, we will do everything in our power to reduce the possibility of melted butters. We advise that you track your package. As soon as your package is delivered, we advise that you remove it from mailbox/porch as soon as possible.
If your body butter arrives slightly melted, you can place body butter in the refrigerator or freezer for a few minutes until it solidifies. Since our body butters are whipped. They may appear half full when fully melted. If your body butter is fully melted and you would like the butter at the fluffy consistency. You can place it in the refrigerator or freezer until it gets a little firm. Then, you can use an electric mixer to return it to its fluffy consistency. Keep in mind that melting does not affect the quality of the product, it just changes the consistency.
Please note that Natural Glow Hair & Body is not responsible for butters melting during transit or delivery. Given this, we do not offer any refunds or replacements on melted products.
Body butters should be stored in a cool and dry place, away from direct heat and sunlight.